Organisations that can accurately define the required capabilities for their applicants and staff to perform are enabled to implement only organisational development strategies that improve performance, customer service and staff morale.
Key Capability Indicators enrich the measurement of capability.
By Correlating capability and performance, the organisation will find the 20% of capability levers that drive 80% of performance.
Sincerely Yours,
Lee-Anne Knocker
Call us to learn more:
Lee@kpims.co.za